256-bit SSL encryption
All data transmitted between your device and bika88 servers is protected with bank-grade encryption that cannot be broken by third parties.
No Data Sharing
Bika88 does not sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.
Secure Data Storage
All member information is stored on servers protected by multi-layered firewalls and monitored around the clock by our security team.
Right of Access & Rectification
You have the right to access, correct, or request deletion of your personal data at any time by contacting the bika88 support team.
Cookie Controls
You can manage your cookie settings through your web browser. bika88 uses cookies solely to enhance the user experience and for internal analytics.
Legal Compliance
The bika88 privacy policy is drafted in accordance with applicable data protection legal requirements, ensuring your rights as a user are always upheld.
Scope and Purpose of This Policy
This Privacy Policy applies to all services provided by bika88 through the bika88.onl website and our official mobile app. It explains how we collect, store, use, and protect your personal information in accordance with international data protection standards.
Bika88 takes our responsibilities as a data operator seriously. We believe transparency is the foundation of trust — and your trust is something we never take lightly. Every data-related decision is made with one question in mind: does this protect the interests of our members?
This policy covers information we collect through:
- Bika88 account registration and usage
- Financial transactions including deposits and withdrawals
- Using the bika88 mobile app (Android and iOS)
- Interactions with our customer support team
- Participation in promotions, contests or VIP programmes
Types of Information We Collect
Bika88 only collects information that is strictly necessary to provide our services safely and efficiently. We do not collect excessive or irrelevant data beyond the stated purposes.
2.1 Basic Personal Information
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Full name | Identity verification (KYC) and transactions | Throughout active account + 5 years |
| Date of birth | Age verification (18+) | Throughout active account |
| Email address | Login, notifications, communications | Throughout active account |
| Phone number | 2FA verification and support | Throughout active account |
| Residential address | KYC verification and compliance | Throughout active account + 5 years |
2.2 Financial Information
To process deposits and withdrawals, we collect your bank account or e-wallet information. bika88 does not store credit or debit card numbers directly — all payment processing is handled by third-party payment processors certified to PCI-DSS standards.
2.3 Technical and Usage Data
Our system automatically records certain technical information when you use the platform, including IP address, browser type and version, device operating system, pages visited, and session duration. This data is used solely for security, fraud detection, and platform improvement purposes.
How We Use Your Information
Every piece of information we collect has a clear and lawful purpose. bika88 uses your data for the following purposes:
3.1 Account Management and Services
- Creating and managing your bika88 account
- Processing deposits and withdrawals quickly and accurately
- Providing effective customer support
- Verifying your identity during the KYC process
- Enabling access to all games and platform features
3.2 Security and Fraud Prevention
- Detecting suspicious or unusual activity on your account
- Preventing unauthorized access to your account
- Ensuring each individual holds only one account
- Complying with anti-money laundering legal requirements
3.3 Service Improvement
Usage data is analysed in aggregate (not individually) to help us understand how players use the platform, identify technical issues, and develop better new features. This analysis never names or identifies any individual member.
3.4 Marketing Communications (With Your Consent)
If you consented to receive marketing communications during registration, we may send you information about bika88 promotions, bonuses, or new features. You may opt out of these communications at any time through your account settings.
Information Sharing and Disclosure
Bika88 does not sell your personal data. Full stop. This is a commitment we will not compromise under any circumstances. However, there are limited situations where we need to share information with certain parties:
4.1 Third-Party Service Providers
We work with a number of trusted service providers to operate the platform, including payment processors, cloud infrastructure providers, and gaming software providers. All third parties are bound by strict data protection agreements and are only permitted to use your data for specifically defined purposes.
4.2 Legal Requirements
Bika88 may be required to disclose certain information to the relevant authorities if lawfully requested via a court order or valid legal process. In such situations, we will endeavour to notify you in advance where permitted by law.
Data Security and Protection
Bika88 invests seriously in security infrastructure to ensure your data is always protected. The security measures we employ include:
- 256-bit SSL encryption for all data transmitted between you and our platform
- Data encryption at rest for all personal information stored in our databases
- 24/7 security monitoring by our IT security team
- Penetration testing conducted periodically by independent auditors
- Strict access controls where only authorised staff may access member data
- Complete audit logs for every access to sensitive data
While we take all reasonable measures, no system can be guaranteed 100% secure. In the event of a security incident affecting your data, bika88 is committed to notifying you within a reasonable timeframe in accordance with applicable legal requirements.
Cookies and Tracking Technologies
Bika88 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
6.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functionality (login, sessions) | Session only |
| Functional Cookies | Saving your preferences (language, theme, settings) | Up to 1 year |
| Analytic Cookies | Understanding how the platform is used (aggregated data) | Up to 2 years |
| Security Cookies | Detecting and preventing fraudulent activity | 30 days |
You can control or delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the bika88 platform.
Your Rights as a Data Owner
As a bika88 member, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:
Right of Access
You may request a copy of all personal data we hold about you at any time.
Right to Rectification
If any of your information is inaccurate, you may request an immediate correction.
Right to Erasure
You may request deletion of your data, subject to legal retention requirements.
Right to Object
You may object to the processing of your data for direct marketing purposes.
Right to Data Portability
You have the right to receive your data in a machine-readable format for transfer.
Right to Restriction of Processing
You may request that we restrict the processing of your data in certain circumstances.
Children's Privacy
The bika88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal data from minors.
Should we discover that personal information of a minor has been collected without our knowledge, immediate action will be taken to delete that information and close the relevant account. If you believe your child may have registered a bika88 account, please contact our customer support immediately.
Changes to This Privacy Policy
Bika88 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes, we will notify you via:
- Push notifications via the bika88 app
- Notices displayed prominently on the website
- Email to the address registered in your account
The "Last Updated" date at the top of this page indicates when this Privacy Policy was last revised. Continued use of the bika88 platform after changes are published will be considered acceptance of the updated policy.
We encourage you to review this page regularly to stay informed about how bika88 protects your information. If you have any questions, our support team is always ready to help.